Quiet Edge – Terms & Conditions

Last updated: 06 Feb 2026

Scope

These Terms & Conditions apply to all Quiet Edge offerings purchased via our website and/or CheckoutJoy, including online courses, programmes, practice groups, and drop-in sessions (“Sessions”). By registering and paying for a Session, you agree to these Terms & Conditions.

1. Registration & Payment

  • Your place is confirmed once payment is successfully processed and you receive a confirmation email/receipt.
  • Prices are shown in the currency displayed at checkout. Taxes are included only where explicitly stated.
  • Coupon codes and supported-rate discounts apply only if entered and validated at checkout.

2. Delivery Format

  • Sessions are delivered live online (Zoom) unless clearly stated otherwise.
  • Joining details (including your Zoom link) are provided on the checkout confirmation page and/or via email.
  • You are responsible for ensuring you have a stable internet connection and a device that supports Zoom.

3. Recordings & Resources

  • Unless a specific Session states otherwise, live sessions are not recorded.
  • Any handouts, worksheets, or resources shared are for your personal use and may not be copied, shared, sold, or redistributed without written permission.

4. Participant Conduct & Community Care

  • Quiet Edge aims to create a respectful, inclusive, and supportive learning environment. By joining, you agree to engage respectfully with the facilitator and other participants and to avoid discriminatory, harassing, or disruptive behaviour.
  • Please respect confidentiality: do not share personal stories or identifying information shared by others in the group.
  • Quiet Edge reserves the right to remove a participant from a Session if behaviour compromises the safety or wellbeing of others. In such cases, refunds are not guaranteed.

5. Cancellations, Refunds & Transfers

5.1 Six-week courses and multi-session programmes (e.g., Foundations, Series)

  • Cancel 7 days or more before the start date: you may request a full refund or a transfer to another cohort/programme (subject to availability).
  • Cancel within 7 days of the start date: you may request a transfer to another cohort/programme (subject to availability). Refunds in this window are not guaranteed and may be considered at Quiet Edge’s discretion.
  • Late registrations (within 7 days of start): If you register within 7 days of the course start date, refunds are not guaranteed. Where possible, we can offer a transfer to the next available cohort (subject to availability) if you notify us at least 24 hours before the first session.
  • If you miss a session, no automatic refunds are provided.

5.2 Drop-in sessions and single events (e.g., drop-ins, half-day programme)

  • Cancel 48 hours or more before the start time: you may request a full refund or a transfer to another eligible Session (subject to availability).
  • Cancel within 48 hours of the start time: refunds are not guaranteed. Where possible, we may offer a transfer to a future Session at our discretion.

5.3 How to request a refund or transfer

  • Email info@quietedge.co.za with the Session name, the email address used at checkout, and your request (refund or transfer).
  • Refunds (where approved) are processed to the original payment method where possible.

6. Schedule Changes

  • Quiet Edge may occasionally need to reschedule a Session due to unforeseen circumstances (e.g., facilitator illness, technical issues).
  • If we reschedule and you cannot attend the revised time/date, you may request a refund or transfer.

7. Health & Wellbeing Disclaimer

  • Mindfulness practice can bring up strong emotions. Quiet Edge Sessions are educational and supportive in nature and are not a substitute for medical, psychological, psychiatric, or therapeutic treatment.
  • If you are currently experiencing significant mental health challenges, please consider additional support from a qualified healthcare professional.
  • You are welcome to contact Quiet Edge in advance to discuss whether this format is a good fit.

8. Privacy & Communications

  • We collect only the information needed to administer your registration and deliver Sessions (e.g., name, email, and any optional information you provide).
  • If you opt in to marketing communications, you can unsubscribe at any time.
  • We do not sell your personal information.

9. Intellectual Property

  • All Quiet Edge materials and resources remain the intellectual property of Quiet Edge and/or the facilitator(s).
  • You may not reproduce, distribute, or use these materials for commercial purposes without written permission.

10. Contact

Questions about these Terms & Conditions? Email: info@quietedge.co.za